WORK BETTER is a Boutique Executive Education & Training Firm.
Through our customized training programs, we help companies develop
'people capabilities' to meet their Business Objective. In partnership
with our clients, we design and deliver programs that bring tremendous
growth & change amongst executives while constantly keeping an eye
on the organizational goals. Our job as a training company is to help
our clients execute its strategy over short, medium and long term.
What We Stand for?
This is not corporate Mumbo-Jumbo. This is not some faffy mission/vision
statement. This is what we stand for. This is what we try to live by
more often than not. This is what will help you understand us. This
is who we are. This is how we think. This is what we try to do.
- We are/have Fun
- We are doing this only because we love it.
- Sure it pays the bills. But we love the idea of Business and
People development so much, that we can’t help but do this.
- We are Real & Genuine.
- We will express our exact feelings about a program to a client
– of course we need to communicate it well to him without us offending
him. We will be tactful while communicating.
- We won’t do work for the sake of doing it. If we know something
does not make sense, we will tell our client that and walk away
if need be.
- We will only work in areas of our specialization. We wont fake
know how.
- We are Energetic & Passionate.
- In everything that we do, people can tell how energetic we
are.
- We are energetic while doing the small things as well as the
big ones. If we are on the phone, people can tell that there is
an extremely energetic person on the other end.
- We don’t work if we are not feeling energetic or passionate
on a certain day. [We call in Sick on those days].
- We are an entrepreneurial.
- We want each person associated with the company to be Innovative.
Needs to always come up with new and different ways of doing stuff.
- We are Business people to begin with. We need to love Business.
We need to know what is happening in the world of business. Good
Business must inspire us.
- We are business people, yet we’re human. We don’t need to ‘act’
like a business person to be a business person.
- We show a sense of urgency in the things we do. We do not wait.
We do.
- We love making Money. For ourselves. For our company. For our
clients. For anyone associated with us.
- We Listen.
- We are aiming at becoming the best listeners on earth. It’s
not easy. It’s very ambitious.
- We listen so intently, that the person falls in love with us.
- We fake our listening sometimes. Yet we never let the person
feel like we’re faking it cause we take the effort to make him
feel special.
- We stick by our commitments.
- If we say we will call, we call. We get to our meetings 15
minutes earlier. We get to our workshops at least half an hour
in advance.
- The smallest commitments count. Irrespective of whom we are
dealing with. It could be the Flunky/Trainee OR the CEO; we will
stick to our commitments.
- We write everything down. We are fanatic about our diaries.
- We may forget to wear underwear, but we won’t forget our diaries.
- We carry them around like an inseparable part of our body.
- We are extremely persistent.
- This company was built one call at a time. One workshop at
a time.
- We follow up with people till they and we grow old.
- If we want to work with somebody badly, we end up doing it.
It could take 3 months, 3 years or 13 years.
- We have an insane devotion to customer service.
- We will concentrate on ‘giving knowledge gifts’. Create free
resources for our participants and clients.
- If our client needs something, we will go out of our way to
give it to him even if we don’t make any money of it. As long
as we help satisfy their need.
- We will add value to customers in novel ways that stretch and
surprise the customer and us.
- We aim to turn every customer interaction into a memorable
experience.
- We show tremendous respect to one and all.
- To our customers. To our Channel partners. To our employees.
To the Lift man in our client’s obscure building. To the grumpy
receptionist at our channel partner’s office.
- We say our Thank you’s. We say our Sorry’s. We try as much
as possible to keep our ego at a distance.
- We are nice. But people can’t take us for a ride.
- If they try doing so, we never lose our cool. We just tactfully
move away.
- We smile... mostly.
- We will use our Common Sense a lot. We keep stuff Simple.
- We use simple language. Loathe Jargon.
- In every piece of work that we do, we ask ourselves ‘Has this
been simplified enough?’
- We always prepare well.
- We never go into a meeting not prepared. We spend a lot of
time preparing for just about everything.
- We always Google the person and company before meeting them.
We use Google more than anything else.
- We will concentrate on Excellence.
- We ask ourselves whether we’re striving for excellence at all
times.
- We will sweat the small stuff a lot.
- . Excellence means printing an invoice all over again and not
scribbling over it and correcting it shabbily with a pen.
Note from our CEO & Chief Trainer - Swapnil Kamat
I have always believed that the rules of life – whether at work or
at home are the same. Unfortunately we have complicated our lives so
much. Keeping it simple has just gone out of fashion.
I used to be a part of a Fortune 500 company. A well run company but
with tremendous unexploited "People" potential. I have been a part of
seminars, workshops, exercises which bored me to death. The top management
and HR executives had ticked another thing of their long list of to-do’s
whilst meeting their personal Key Result Area's. The mix of boring material
and trainers made it impossible for us not to curse those organizing
them. (My impending salary hike was the other)Training and development
programs had become worse than actually working. It helped us feel younger
though – cause I felt I was back in a very boring lecture in college.
Our attempt through this series of workshops is to help you WORK BETTER.
First, we simplify stuff for you. Cut out the complicated charts, jargons,
etc. Which you have to deal with everyday and keep the content rooted
in reality. We’re not going to talk about stuff that most people sitting
in the room think is impossible to achieve. We’re not going to paint
idealistic pictures about your concern areas. We help you find solutions.
And while we’re there, we'll ensure that your people are having fun.
Our mental survival depends on making it fun since we're conducting
these programs all the time.
Every organization is unique. Slapping one set of presentations on
another is not the solution to your training & development needs.
Each of our Work Better session conducted would be tailor made to the
needs of the organization. Talk to us. Tell us your goals & objectives.
And let’s plan the roadmap for the same together.
We are big fans of consumerism. The customer is always right and wise.
Therefore we have a special MONEY BACK offer for all our customers.
No * attached. If you don’t like what you get - the workshop will be
absolutely free of cost.
You've tried so many others. May be its time to try something REAL.
